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Frequently Asked Questions

Will my Car Insurance cover my trailer while towing it?

No. Standard Car Insurance usually covers only the towing vehicle, not the trailer itself. Trailer Cover protects the trailer’s structure, fittings, and contents against accidents, theft, or damage during transit or storage.

Can I insure the items I carry in my trailer?

Yes, if you add Trailer Contents Cover. Without it, your tools, camping gear, or other personal belongings won’t be protected under the standard policy.

What factors affect my Trailer Insurance premium?

Trailer Insurance cost depends on the trailer’s type, value, size, security features, storage location, towing frequency, and your claims history. High-value or frequently used trailers may carry higher premiums.

Is my Trailer Insurance valid outside South Africa?

Yes, for travel to certain neighbouring countries like Botswana, Namibia, Mozambique, Lesotho, Eswatini, and Zimbabwe, subject to policy limits. Always check the policy for cross-border coverage terms.

Key Car Insurance Terms You Should Know

Excess or deductible

 

This is the amount you pay for an insurance claim before your insurance coverage kicks in. For instance, if you were involved in a car accident, the excess is payable upfront to the service provider, like a panel beater, regardless of who is responsible for the accident. Your excess will vary depending on policy terms and coverage levels.

Write-off

 

If your car is written off after a car accident, it means the cost of repairing the damaged vehicle exceeds its current market value. In such cases, the insurer declares the vehicle a total loss and reimburses the policyholder for its pre-accident value minus any deductible and salvage value.

Third-party claim

 

Refers to a claim made by someone other than the policyholder against the policyholder’s insurance coverage. It typically involves compensation for damages or injuries caused by the policyholder's actions, such as a car accident where the policyholder is deemed to be at fault.

 

Premium

 

This is the amount of money the policyholder will pay to an insurance company in exchange for insurance coverage. It is paid on a monthly or annual basis and is based on various risk factors, coverage levels, and the type of insurance policy.

Liability

 

Refers to legal responsibility for damages or injuries an individual may incur due to their actions. Liability coverage protects policyholders from financial losses resulting from third-party claims or lawsuits filed against them for causing harm or damage to others.

Insured value

 

Refers to the maximum amount payable, less excess, to cover damages to a vehicle. It's typically determined by the vehicle's market value or agreed-upon value between the policyholder and insurer.