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Office Assist

Emergencies can happen anywhere, not least at your office or workspace – someone could damage your property by breaking in, or a bad storm could smash windows and glass. Budget Insurance Biz Assist offers Office Assist. This covers the cost of the first hour of the damage repair team’s call-out fee, saving you money and preventing more damage to your business premises. Office assistance includes:

 

Plumbers

Access to plumbers in the event of:

  • Visible burst water connections and pipes.
  • Blocked drains, toilets, baths, and sinks that cause further damage to the business premises.
  • Emergency geyser overflow, valves (Latco and pressure release) that cause loss of hot water and pressure-release problems.

 

Glaziers

Glazier assistance is a 24-hour helpline. You can call and have a glazier replace or repair damaged building glass professionally. We will provide glazier assistance in the case of broken or badly cracked windowpanes which could result in unauthorised access to the business premises. Materials are excluded as this will be for your own account.

 

Electricians

You’ll have access to electricians in the event of the following resulting in power failures:

  • Distribution boards, circuits, and main cables
  • Earth-leakage relays
  • Geyser connections and elements
  • Plug points
  • Light fittings or switches
  • Lightning strikes on wiring
  • Multiple burnt connections on wiring or plug points
  • Connections to all electrical motors (e.g. electric gate motor)

 

Locksmiths

You’ll have access to a locksmith if keys of the main entrance or exit of the business premises (including outbuildings) are broken off or lost, or if a person is locked inside the business premises.

 

Tree fellers and beekeepers

You’ll have limited access to tree fellers and beekeepers at no extra cost. (Up to the per-incident limits listed on your policy document only and only within daylight hours.)

 

Pest controllers 

You’ll have access to pest controllers at no extra cost* if you have an infestation of:

  • borer beetles
  • thatch lice
  • dust mites
  • cockroaches
  • fleas
  • fish moths
  • ants
  • ticks
  • bedbugs
  • rodents

*Only up to the per-incident limits and within daylight hours.

 

Security assistance and guarding services

We can provide you with security and guarding services in the event of a break-in. Note that the cost will be for your own account.

 

When it comes to an office emergency, Office Assist will not only save you money but also the time it would take for you to find the right service provider to repair the damage.

 

Office Assist is available 24/7/365 unless stated otherwise.

More than just business insurance

Safe Drive

 

Our safe drive benefit gets you and your car home after events. Safe drive trips include a radius of 50km per incident. Enjoy peace of mind and arrive home safely with safe drive.

IT Help Desk

 

We understand that being unable to access important information could cost you money. Let our IT Help Desk assist you in resolving IT-related challenges. When all else fails, we will dispatch a technician.

Road Assist

 

Access emergency medical assistance during and after any incidents related to the road. Road assist offers you R500 towards courtesy transport costs for hotel accommodation, car hire, or vehicle collection after repairs.


Find out More about 
Business Insurance

Frequently Asked Questions

What does Office Assist cover?

Someone could damage your property breaking in, or a bad storm could smash windows and glass. Office Assist covers the cost of the first hour of the damage repair team’s call-out fee, saving you money and preventing more damage to your business premises.

When would I need a plumber?

You will have access to plumbers in the event of: visible burst water connections and pipes, blocked drains, toilets, baths, and sinks that cause further damage to the business premises. Emergency geyser overflow, valves (Latco and pressure release) that cause loss of hot water and pressure-release problems would also warrant a plumber.

When would I need a glazier?

We will provide glazier assistance in the case of broken or badly cracked window panes which could result in unauthorised access to the business premises. Materials are excluded as this will be for your own account.

When would I need an electrician?

You’ll have access to electricians in the event of the following resulting in power failures: distribution boards, circuits, and main cables, earth-leakage relays, geyser connections and elements, plug points, light fittings or switches, lightning strikes on wiring, multiple burnt connections on wiring or plug points or connections to all electrical motors (e.g. electric gate motor).

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