Office Assist

Emergencies can happen anywhere, not least at your office or workspace – someone could damage your property by breaking in, or a bad storm could smash windows and glass. Budget Insurance Biz Assist offers Office Assist. This covers the cost of the first hour of the damage repair team’s call-out fee, saving you money and preventing more damage to your business premises. Office assistance includes:

Plumbers

Access to plumbers in the event of:

• Visible burst water connections and pipes.
• Blocked drains, toilets, baths, and sinks that cause further damage to the business premises.
• Emergency geyser overflow, valves (Latco and pressure release) that cause loss of hot water and pressure-release problems.

Glaziers

Glazier assistance is a 24-hour helpline. You can call and have a glazier replace or repair damaged building glass professionally. We will provide glazier assistance in the case of broken or badly cracked windowpanes which could result in unauthorised access to the business premises. Materials are excluded as this will be for your own account.

Electricians

You’ll have access to electricians in the event of the following resulting in power failures:

• Distribution boards, circuits, and main cables
• Earth-leakage relays
• Geyser connections and elements
• Plug points
• Light fittings or switches
• Lightning strikes on wiring
• Multiple burnt connections on wiring or plug points
• Connections to all electrical motors (e.g. electric gate motor)

Locksmiths

You’ll have access to a locksmith if keys of the main entrance or exit of the business premises (including outbuildings) are broken off or lost, or if a person is locked inside the business premises.

Tree fellers and beekeepers

You’ll have limited access to tree fellers and beekeepers at no extra cost. (Up to the per-incident limits listed on your policy document only and only within daylight hours.)

Pest controllers 

You’ll have access to pest controllers at no extra cost* if you have an infestation of:

• borer beetles
• thatch lice
• dust mites
• cockroaches
• fleas
• fish moths
• ants
• ticks
• bedbugs
• rodents

*Only up to the per-incident limits and within daylight hours.

Security assistance and guarding services

We can provide you with security and guarding services in the event of a break-in. Note that the cost will be for your own account.

When it comes to an office emergency, Office Assist will not only save you money but also the time it would take for you to find the right service provider to repair the damage.

Office Assist is available 24/7/365 unless stated otherwise.